Privacy Policy – Airport Bowl Heathrow

Effective Date: 19 – December – 2025

Airport Bowl LLP (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the UK GDPR, the Data Protection Act 2018, and other applicable laws.

By using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect and process the following information about you:

  • Personal Information: Name, address, email, phone number, and other contact details you provide via website forms, newsletter subscriptions, surveys, bookings, or correspondence.

  • Usage Data: Details of your visits to our website, including traffic data, IP address, browser type, operating system, referral pages, pages viewed, and time spent on the site.

  • Wi‑Fi Data: When using our in-centre Wi‑Fi, we may collect device information, connection times, and approximate location data.

  • Tracking Data: We use cookies, Google Analytics, Meta Pixel, and other similar tracking technologies to understand website usage, improve our services, and provide relevant advertising.

We do not sell your personal information to third parties for marketing purposes.


2. How We Use Your Information

We use your personal information to:

  1. Provide and manage our services, bookings, and website functionality.

  2. Send you information, promotions, or offers you have opted in to receive.

  3. Improve our website and services using analytics and feedback.

  4. Comply with legal obligations, prevent fraud, and protect our rights and property.

  5. Operate targeted marketing campaigns via Meta, Google, and other platforms, if you have consented.

We may use third-party service providers to perform these tasks on our behalf, but only for the purposes stated above.


3. Cookies and Tracking

Our website uses cookies and similar technologies, including:

  • Essential Cookies: Required for basic website functionality.

  • Performance Cookies: To measure site performance and usage patterns (e.g., Google Analytics).

  • Advertising Cookies: To provide targeted marketing via platforms like Meta Pixel.

You can manage your cookie preferences via your browser settings. For more information, see our Cookie Policy.


4. Disclosure of Your Information

We may share your data with third parties:

  • Service providers supporting our website, Wi‑Fi, email, payment processing, or marketing campaigns.

  • Social media platforms (e.g., Facebook, Instagram) for marketing purposes, if consented.

  • Legal authorities if required to comply with the law or protect rights, property, or safety.

We never sell your data to third-party advertisers.


5. International Data Transfers

Your data may be processed or stored outside the UK, including the EEA. We take appropriate safeguards to ensure your information is treated securely and in compliance with data protection laws.


6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to processing or withdraw consent for marketing.

  • Request restriction of processing.

  • Receive a copy of your data in a portable format.

To exercise your rights, contact our Data Protection Officer at:
Email: dataprotectionofficer@airport-bowl.com
Address: Data Protection Officer, Airport Bowl, Bath Road, Harlington, Middlesex, UB3 5AL


7. Retention of Data

We retain your personal data only as long as necessary for the purposes we collected it for, including up to 3 years after you stop using our services. Afterwards, your information is securely deleted.


8. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.


10. Changes to this Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date. Where appropriate, we may notify you by email.


Contact Us
For questions or concerns about this Privacy Policy, please use our Contact Us form.

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